A real ER,
on your phone.

See a board-certified ER physician or licensed nurse practitioner by video — serving patients across Texas and Louisiana, 24/7. Get a prescription sent to your pharmacy, a specialist referral, or a same-day appointment at our physical ER — all in one visit.

Insurance accepted · Self-pay available · Medicaid not accepted
Prescriptions when medically appropriate; controlled substances are reviewed case by case.

Board-certified emergency physician ready for a telemedicine consultation
LIVE STATUSOpen
24/7Always Available
Licensed TeamBoard-Certified Physicians
Real ER BackupIn-Person Escalation
From HomeNo Waiting Room

How It Works

Three steps to real emergency care from your phone.

  1. Tap "Start a Visit"

    Open your phone, tap the button, and tell us what's going on. No downloads, no accounts, no waiting room.

  2. Talk to a Doctor

    A licensed emergency medicine doctor reviews your symptoms and connects with you via video — from wherever you are.

  3. Get Treated

    Your doctor sends a prescription to your pharmacy, refers you to a specialist, or — if you need hands-on care — schedules you at our physical ER with your records already in hand.

Patient consulting with a board-certified emergency physician via telemedicine on a smartphone

Why Virtual ER

The convenience of telehealth. The credibility of a real emergency room.

Same Team as Bellaire ER

Virtual ER is run by the same physicians who operate the 24/7 emergency room at 5302 Bellaire Blvd. If you need in-person care, you are already in our system.

Emergency Medicine Doctors

You see a doctor trained in emergency medicine — the same specialty you would find in a hospital ER. Not a general practitioner, not a nurse-only triage line.

Available 24/7

Symptoms don't keep business hours. Our team is available around the clock — early morning, late night, weekends, and holidays.

Prescriptions Sent to Your Pharmacy

When medication is needed, your prescription is sent electronically to the pharmacy of your choice — no extra trips.

When to Come In

Telemedicine can handle a lot — but some situations need hands-on care.

Telemedicine is right for

  • Cold, flu, and allergy symptoms
  • Minor infections and rashes
  • Headaches and migraines
  • Nausea, vomiting, or diarrhea
  • Urinary tract infections
  • Medication refills and questions
  • Follow-up on a recent ER visit
Start a Telemedicine Visit

Come in person for

  • Chest pain or difficulty breathing
  • Broken bones or severe injuries
  • Deep cuts needing stitches
  • High fever unresponsive to medication
  • Severe abdominal pain
  • Any condition needing imaging or labs
Schedule In-Person Visit

If you are experiencing a life-threatening emergency — difficulty breathing, chest pain, uncontrolled bleeding, signs of stroke, or loss of consciousness — call 911 immediately. Do not wait for a telemedicine visit.

We cover your area

24/7 telemedicine across 2,115 cities in Texas and Louisiana. Tap a pin to see coverage in your city.

2,115Cities
318Counties & Parishes
2States

Zoom in and click any pin to find telemedicine in your city

Common Questions

What is telemedicine?

Telemedicine is a doctor visit that happens over video on your phone or computer instead of in person. You talk to a real doctor, get a real diagnosis, and receive real prescriptions — you just do it from home.

How does a visit work?

Tap "Start a Visit," describe your symptoms (about 2 minutes), then connect with an emergency medicine doctor via video. Most visits take 10-20 minutes. If you need medication, your prescription is sent to your pharmacy.

Do I need to download an app?

No. Everything runs in your web browser. No app, no account, no downloads. Works on any phone, tablet, or computer.

Do you accept insurance?

We accept many major insurance plans, and self-pay is available. Visit our insurance page for details, or call 1-855-FIND-VER to verify your plan before booking.

What if I need in-person care?

Your doctor will tell you. If you need imaging, labs, or hands-on treatment, we schedule you at our physical ER at 5302 Bellaire Blvd — your records transfer automatically, no repeating your story.

Can I get a prescription?

Yes. If medication is appropriate, your doctor sends the prescription electronically to the pharmacy you choose. Most prescriptions are ready for pickup within the hour.

Do you take Medicaid?

No. We accept many major insurance plans and self-pay, but Medicaid is not accepted.

Do you prescribe narcotics or controlled substances?

Some medications are reviewed case by case depending on the clinical situation and provider judgment. Controlled substances and narcotics are never guaranteed and may require additional evaluation or an in-person visit.

Do I need to be in Texas or Louisiana?

Yes. Patients must be physically located in Texas or Louisiana at the time of the visit — that's where our clinicians are licensed to treat.

Meet your care team

Your telemedicine visits are handled by the real physicians and nurse practitioners of Bellaire ER — the same team that staffs our 24/7 physical emergency room.

  • Dr. Mario Quintanilla, MDMedical Director
  • Dr. Anthony Phi, MDPhysician
  • Dr. John Weinberg, MDPhysician
  • Dr. Syed Zaidi, MDPhysician
  • Dr. Khanh Bui, MDPhysician
  • Dr. Kevin Williams, MDPhysician
  • Dr. Michelle Hong Chan, MDPhysician
  • Dr. Imran Baig, MDPhysician
  • Erika Navarro, NPNurse Practitioner
  • Dusty Best, NPNurse Practitioner

What a Virtual ER visit looks like

Real situations we treat every day. Here is how a visit typically goes — illustrative examples, not testimonials.

Pediatric · Overnight

2 a.m. and a child's fever won't break

Instead of packing everyone into the car for the ER waiting room, a parent starts a visit from the couch. A board-certified physician evaluates the child over video, advises on fever management, and — if needed — sends a prescription to a 24-hour pharmacy or arranges in-person care.

UTI · Same-day

Burning with every trip to the bathroom

Classic UTI symptoms flare up mid-workday. Rather than wait days for an appointment, a visit connects you with a physician who can diagnose and send antibiotics to your pharmacy within minutes.

Skin · In minutes

A rash that's spreading fast

A rash or allergic reaction appears and it's not clear how serious it is. A physician reviews it over video, decides whether it's urgent, and prescribes the right treatment — or escalates you to in-person care if it's needed.

Refill · After-hours

Out of a prescription you can’t skip

It's late and you've run out of a medication you can't go without. A physician reviews your history, confirms a refill is appropriate, and sends it to your pharmacy — no waiting for an office to open.

What patients say

4.211 Google reviews

I used Virtual ER yesterday and it worked like a charm, computer to computer. If you have a migraine or a bad cold you can call the ER doctor and he will diagnose you with your web cam. And he can email your prescription to the pharmacy of your choice. I don't have to drag my half dead body to the doctor's office. This is GREAT!

Raymond CampbellLocal Guide · 44 reviews · 12 years ago

I have taken my girls here a few time for various issues (broken arm, high fever, allergic reaction) I've always been happy with the care given. The support staff and doctors are great.

MKfromTXLocal Guide · 109 reviews · 8 years ago

Efficient and knowledgeable Doctor! This was a very timely consultation, which is what you need when you have sick kids, in our case it was 2 kids with ear infections.

Cristhell M.Local Guide · 30 reviews · 2 years ago

The care at the clinic is wonderful. They have a great team. I arrived in poor health, and the receptionist, the nurse, the radiology technician, and Dr. Quintanilla all attended to me quickly.

Translated from Spanish by Google
Pedro Quintana Torres2 reviews · 7 years ago

Very quick response, professional staff members.

laura gibbs1 review · 4 years ago

Real, unedited reviews from our Google Business Profile.

Available 24/7 · No appointment needed

Ready to see a board-certified ER doctor?

Start a visit now and talk to a licensed emergency physician by video — usually within minutes. Prescriptions sent to your pharmacy. Backed by a real ER.

  • Board-certified ER physicians
  • Same team as Bellaire ER
  • Licensed in TX & LA

Starting Your Visit

You are about to connect with our secure booking platform. Here is what to expect:

  1. Share your symptoms and basic info ~2 min
  2. Connect with a doctor via video 10-20 min
  3. Get a prescription or care plan

Have your insurance card ready if applicable. No app download needed.

Prefer to book by phone?

Call 1-855-FIND-VER