Virtual ER · 24/7 Emergency Telemedicine & Virtual Urgent Care
24/7 Online Anxiety, Acute Stress, Insomnia & SSRI Refill Care.
You do not need a perfect explanation to ask for help. Contact Virtual ER about a non-emergency mental health concern and whether a video visit is an appropriate first step for your needs.
Video visits · Open 24/7 · Board-certified MDs & NPs · Backed by Bellaire ER
For chest pain, severe shortness of breath, stroke symptoms, or major bleeding, call 911 or go to the nearest emergency room.
| Specific Presentation | Symptoms Evaluated on Video | Video Treatment & Local E-Prescribing Protocol |
|---|---|---|
| Acute Anxiety, Panic Symptoms & SSRI/SNRI Maintenance Refills | Acute stress, non-crisis panic symptoms, or running out of sertraline/escitalopram/fluoxetine | Compassionate video evaluation + non-controlled anxiety support or SSRI/SNRI bridge refill (no benzodiazepines; call 988 for crisis) |
| Acute Insomnia & Non-Controlled Sleep Support | Difficulty falling or staying asleep, shift-work or stress sleep disruption | Sleep hygiene & medical evaluation + non-controlled sleep aid e-Rx (no Ambien/controlled sedatives) |
What to tell us about your symptoms
Changes in mood, sleep, concentration or anxiety can be reasons to seek support. A brief description on a website is not a diagnosis.
What the video visit can help with
Bring up what has changed, how long it has been happening and how it affects daily life. Mention current treatment and medicines. Our physicians and nurse practitioners can discuss the concern and whether a different or ongoing service is needed.
When an examination or testing may be needed
A video conversation is not a promise of a specialist psychiatric evaluation, ongoing therapy or a particular diagnosis. Ask which services are available and whether the clinician’s role fits what you are seeking.
Discussing treatment
Care may involve discussing next steps, the need for continuing support or medication questions within the clinician’s scope. A visit does not mean a particular medicine will be prescribed.
When support cannot wait
For emotional distress or thoughts of suicide, call or text 988 for crisis support. If there is immediate danger, an attempt in progress or a life-threatening emergency, call 911. Do not wait for routine online care.
Before your visit
Use a private space where you feel able to speak. A short note about your main concern can help, but you are welcome to start with the words you have.
Verified Clinical Team · Backed by Our 24/7 Physical Emergency Room
Meet the Physicians & Nurse Practitioners Behind Your Care
Every video visit is conducted by our licensed physicians, physician assistants, and emergency nurse practitioners from Bellaire ER — combining 24/7 telemedicine convenience with the clinical depth of a real emergency department.
Backed by Our Brick-and-Mortar 24/7 Emergency Room & CT Imaging Suite
Unlike app-only telehealth directories, Virtual ER is operated by our licensed 24/7 freestanding emergency center at 5306 Bellaire Blvd, Bellaire, TX 77401 — equipped with on-site CT, digital X-ray, ultrasound, and STAT laboratory suites.
Meet all 15 physicians & nurse practitioners on our team →
Questions about this care
Is this a substitute for ongoing therapy?
No. Confirm the available service with the team. A visit can help discuss next steps, but continuing therapy or specialist care may require a separate provider.
Your next step
Let’s talk about getting you care.
Start with a video visit. Your clinician can help you understand what can be addressed online and what needs care in person.
Sources and service information
Virtual ER public service overview
Information updated October 3, 2026. General information does not replace your own clinical evaluation.