Virtual ER · 24/7 Emergency Telemedicine & Virtual Urgent Care
Telemedicine Visit Cost, Commercial Insurance & Self-Pay Pricing.
Virtual ER offers insurance and self-pay options. Our team reviews the payment details with you before the visit, so you have an opportunity to ask about the current rate and your coverage.
Video visits · Open 24/7 · Board-certified MDs & NPs · Statewide Texas & Louisiana Care
For chest pain, severe shortness of breath, stroke symptoms, or major bleeding, call 911 or go to the nearest emergency room.
| Decision Factor | Virtual ER 24/7 Video Visit | Walk-In Urgent Care Clinic | In-Person Hospital Emergency Room |
|---|---|---|---|
| Hours & Wait Location | Open 24/7/365 from home, work, or hotel anywhere in TX & LA | Typically 8 AM – 8 PM; drive + lobby wait | Open 24/7/365 at your nearest local emergency room |
| Clinician Credentials | Licensed emergency physicians, PAs & nurse practitioners (TX & LA) | Walk-in clinic mid-level or rotating staff | On-site emergency physicians & trauma nurses |
| Cost & Insurance Check | Commercial insurance or exact self-pay confirmed up front before exam begins | In-clinic urgent care copay + point-of-care test fees | Emergency department facility & physician billing |
| Prescriptions (e-Rx) | Same-day electronic Rx to any TX or LA retail pharmacy (no DEA controlled substances) | Sent after in-clinic visit | IV medications on site + discharge prescriptions |
| Labs, X-Ray & CT Imaging | Clinical triage & local diagnostic guidance when in-person testing is needed | Basic rapid swabs & limited X-ray | Full on-site CT, ultrasound, digital X-ray & STAT laboratory |
Start with the payment question you need answered.
Ask what the visit will cost under the self-pay option or what your specific insurance plan may require you to pay. Your plan’s benefits and the service being provided both matter.
No insurance? Ask about self-pay.
Self-pay is available. Contact our team for the current rate before your visit begins.
You can ask about cost before committing to care. A quoted visit price and the pharmacy’s charge for medication are different things.
Using health insurance.
We accept many major insurance plans. Ask the team about the specific plan you have, and ask your insurer about telemedicine benefits, network status and what you may owe. Medicaid is not accepted.
Prescriptions and pharmacy charges.
We do not charge an additional fee to send a prescription to your pharmacy. The pharmacy’s medication charge depends on the prescription and your coverage.
Verified Clinical Team · Statewide 24/7 Texas & Louisiana Telemedicine
Meet the Physicians & Nurse Practitioners Behind Your Care
Every video visit is conducted by our licensed emergency physicians, family medicine physicians, physician assistants, and emergency nurse practitioners — delivering hospital-grade 24/7 telemedicine anywhere in Texas and Louisiana.
Emergency-Trained Clinical Depth, Delivered Statewide From Home
Unlike generic telehealth call centers, Virtual ERs is staffed by practicing emergency medicine clinicians who evaluate acute symptoms over live HD video, send same-day prescriptions to your neighborhood pharmacy, and guide in-person diagnostic or emergency escalation whenever needed.
Meet all 15 physicians & nurse practitioners on our team →
What patients say
I used Virtual ER yesterday and it worked like a charm, computer to computer. If you have a migraine or a bad cold you can call the ER doctor and he will diagnose you with your web cam. And he can email your prescription to the pharmacy of your choice. I don't have to drag my half dead body to the doctor's office. This is GREAT!
I have taken my girls here a few time for various issues (broken arm, high fever, allergic reaction) I've always been happy with the care given. The support staff and doctors are great.
Efficient and knowledgeable Doctor! This was a very timely consultation, which is what you need when you have sick kids, in our case it was 2 kids with ear infections.
The care at the clinic is wonderful. They have a great team. I arrived in poor health, and the receptionist, the nurse, the radiology technician, and Dr. Quintanilla all attended to me quickly.
Translated from Spanish by GoogleVery quick response, professional staff members.
Real, unedited reviews from our Google Business Profile.
Real 24/7 Telemedicine Visit Scenarios & Care Outcomes (Texas & Louisiana)
See how patients across Texas & Louisiana use 24/7 Virtual ERs video consultations to evaluate acute symptoms, receive electronic prescriptions at local pharmacies, and get emergency-trained triage without sitting in a waiting room.
Late-Evening UTI, Sinus, Strep & Fever Treatment From Home
- Patient Situation
- Household in Texas & Louisiana develops acute urinary burning, sore throat, or sinus fever after neighborhood urgent care clinics close for the night.
- Virtual ERs Action
- A Texas & Louisiana-licensed emergency physician or nurse practitioner confirms commercial insurance up front and evaluates symptoms on live HD video.
- Clinical & Pharmacy Outcome
- Targeted non-controlled antibiotic or antiviral prescription transmitted electronically to the patient's preferred H-E-B, CVS, Walgreens, Kroger, Walmart, Ochsner, or Rouses pharmacy.
Short-Term Maintenance Prescription Refill Without Clinic Waits
- Patient Situation
- Commuter or traveler in Texas & Louisiana runs low on daily blood pressure, thyroid, asthma, cholesterol, or diabetes maintenance medication between primary care visits.
- Virtual ERs Action
- Clinician reviews the current prescription label, dosing stability, and red-flag criteria during an on-demand video consultation.
- Clinical & Pharmacy Outcome
- Safe 30-to-90-day bridge refill sent electronically to any retail pharmacy in Texas & Louisiana (no DEA-scheduled controlled substances).
Physician-Led Triage Between Home Care & Local Hospital ERs
- Patient Situation
- Patient faces a spiking fever, abdominal pain, or breathing concern at 11 PM and needs to know whether a video visit is sufficient or an in-person ER is required.
- Virtual ERs Action
- Emergency-trained clinician checks vital signs, hydration, and clinical red flags over live video before recommending next steps.
- Clinical & Pharmacy Outcome
- Either resolved safely from home with oral medication or guided immediately to the nearest in-network hospital emergency room or imaging center.
Directions, Local Pharmacy Pickup & Emergency Room Access Across Texas & Louisiana
Your 24/7 Virtual ERs consultation requires zero driving. Connect from home, work, or hotel anywhere in Texas & Louisiana, pick up electronic prescriptions at your neighborhood pharmacy, or follow our emergency room escalation guidance when hands-on care is needed.
Connect by Video From Any ZIP Code in Texas & Louisiana
Start a 24/7 live video visit on your phone, tablet, or laptop across all 254 Texas counties and all 64 Louisiana parishes without downloading an app.
Start 24/7 Video Visit Now →Same-Day Pickup at Your Neighborhood Pharmacy
When medication is clinically indicated, our clinicians transmit electronic prescriptions directly to H-E-B, CVS, Walgreens, Kroger, Walmart, Ochsner, Rouses, or any local retail pharmacy.
Find a Local Pharmacy by ZIP Code →Nearest Hospital Emergency Room & Imaging Routing
For chest pain, severe shortness of breath, stroke symptoms, or when STAT labs or CT/X-ray imaging are required, call 911 or travel to the nearest hospital emergency room.
Open Texas & Louisiana Emergency Room Map ↗Texas & Louisiana Service Area Maps & Verified 24/7 Provider Profile
Explore our three statewide coverage maps across Texas and Louisiana alongside our verified 24/7 Virtual ERs Google Business Profile.
Texas & Louisiana 24/7 Telemedicine Coverage Map
Statewide video urgent care covering 1,837 Texas cities (254 counties) and 278 Louisiana communities (64 parishes).
Explore Interactive ZIP & City Map →Texas & Louisiana Retail Pharmacy E-Prescribing Map
Direct electronic prescribing to verified NPI retail and 24-hour pharmacies across every Texas and Louisiana ZIP code.
Open Texas & Louisiana Pharmacy Pickup Map ↗Texas & Louisiana Hospital & Emergency Escalation Map
Regional emergency department and STAT diagnostic imaging corridors when hands-on emergency care is required.
Open Texas & Louisiana Hospital & ER Map ↗Questions about this care
Can I use Virtual ER without insurance?
Self-pay is available. Ask the team for the current visit rate before the visit begins.
Your next step
Let’s talk about getting you care.
Start with a video visit. Your clinician can help you understand what can be addressed online and what needs care in person.
Sources and service information
Virtual ER public service overview
Information updated October 3, 2026. General information does not replace your own clinical evaluation.