Virtual ER · 24/7 Emergency Telemedicine & Virtual Urgent Care

How a 24/7 Telemedicine & Virtual Urgent Care Video Visit Works.

Choose a video visit, share the information needed for care through Solv, and speak with a clinician about what is happening. The marketing website does not collect your clinical history.

Video visits · Open 24/7 · Board-certified MDs & NPs · Backed by Bellaire ER

For chest pain, severe shortness of breath, stroke symptoms, or major bleeding, call 911 or go to the nearest emergency room.

Emergency clinician ready for a Virtual ER telemedicine consultation
Clinical care, connected to wherever your day finds you.
How 24/7 Virtual ER telemedicine compares with walk-in urgent care clinics and in-person emergency rooms across Texas and Louisiana.
Decision FactorVirtual ER 24/7 Video VisitWalk-In Urgent Care ClinicIn-Person Emergency Room (Bellaire ER)
Hours & Wait LocationOpen 24/7/365 from home, work, or hotel on your phoneTypically 8 AM – 8 PM; drive + lobby waitOpen 24/7/365 at 5306 Bellaire Blvd or nearest hospital ER
Clinician CredentialsLicensed emergency physicians, PAs & nurse practitioners from Bellaire ERWalk-in clinic mid-level or rotating staffOn-site emergency physicians & trauma nurses
Cost & Insurance CheckCommercial insurance or exact self-pay confirmed up front before exam beginsIn-clinic urgent care copay + point-of-care test feesEmergency department facility & physician billing
Prescriptions (e-Rx)Same-day electronic Rx to any TX or LA retail pharmacy (no DEA controlled substances)Sent after in-clinic visitIV medications on site + discharge prescriptions
Labs, X-Ray & CT ImagingDirect continuity handoff to Bellaire ER or local imaging center when neededBasic rapid swabs & limited X-rayFull on-site CT, ultrasound, digital X-ray & STAT laboratory

Start your video visit.

The “Start a video visit” button takes you directly to Virtual ER’s booking page on Solv. Follow the current instructions there to request care. This website is where you learn about the service; the clinical intake happens in the care workflow.

During the visit, our physicians and nurse practitioners review the concern and discuss treatment or the next step. Some problems need an examination or testing rather than treatment by video alone.

Have a few useful details ready.

Choose a private, well-lit space and a device with working video, sound and internet. Have your current medicines, allergies, symptom timeline and pharmacy details available. Ask the team about any accessibility or communication support you need.

When a prescription is part of the plan.

A clinician may prescribe when medication is appropriate. The prescription can be sent electronically to the pharmacy you choose. The pharmacy fills it and can answer questions about stock, pickup and the medication charge.

A visit does not promise a particular medicine or refill. Some requests need records, monitoring or an examination. You can still ask directly about the prescription concern that brought you here.

Use your location at the time of the visit.

Virtual ER serves patients located in Texas and Louisiana. Tell the team where you are physically located, including when you are traveling. A Texas or Louisiana home address alone does not establish eligibility while you are in another state.

Ask about the price and your plan.

The team reviews insurance or self-pay details before the visit. Check the current rate or your specific coverage rather than assuming every plan handles video visits the same way.

Know what to do after the conversation.

Ask what the plan means for you, what changes to watch for and when to seek further care. If a clinician recommends an examination or testing, clarify where and how to arrange it.

Verified Clinical Team · Backed by Our 24/7 Physical Emergency Room

Meet the Physicians & Nurse Practitioners Behind Your Care

Every video visit is conducted by our licensed physicians, physician assistants, and emergency nurse practitioners from Bellaire ER — combining 24/7 telemedicine convenience with the clinical depth of a real emergency department.

  • Dr. Mario Quintanilla, MD — Chief Medical Director · Emergency Medicine Physician
    Dr. Mario Quintanilla, MDChief Medical Director · Emergency Medicine PhysicianRice University & UTMB · Chief Medical Director, Bellaire ER
  • Dr. John K. Weinberg, MD — Emergency Medicine Physician
    Dr. John K. Weinberg, MDEmergency Medicine PhysicianCornell University & Montefiore Medical Center
  • Dr. Michelle Hong Chan, MD, PharmD, MPH — Emergency Medicine Physician
    Dr. Michelle Hong Chan, MD, PharmD, MPHEmergency Medicine PhysicianBaylor College of Medicine Chief Resident & UTHealth Houston
  • Dr. Anthony Hoang Phi, MD — Internal & Emergency Medicine Physician
    Dr. Anthony Hoang Phi, MDInternal & Emergency Medicine Physician25+ Years Clinical Practice · UTHealth Houston Residency
  • Dr. Syed Navaid Zaidi, MD — Family & Geriatric Medicine Physician
    Dr. Syed Navaid Zaidi, MDFamily & Geriatric Medicine PhysicianFamily Healthcare & Geriatric Acute Care
  • Dr. Thuy-Khanh Ha Bui, DO — Family Medicine Physician
    Dr. Thuy-Khanh Ha Bui, DOFamily Medicine PhysicianKirksville College of Osteopathic Medicine & Hermann Hospital
  • Erika Navarro, APRN, ENP-C — Family & Emergency Nurse Practitioner
    Erika Navarro, APRN, ENP-CFamily & Emergency Nurse PractitionerBilingual (English & Spanish) · Emergency & Trauma Care
  • Margaret Witt, MSN, APRN — Urgent Care & Telehealth Nurse Practitioner
    Margaret Witt, MSN, APRNUrgent Care & Telehealth Nurse PractitionerTexas & Louisiana Telehealth · UT Arlington MSN

Backed by Our Brick-and-Mortar 24/7 Emergency Room & CT Imaging Suite

Unlike app-only telehealth directories, Virtual ER is operated by our licensed 24/7 freestanding emergency center at 5306 Bellaire Blvd, Bellaire, TX 77401 — equipped with on-site CT, digital X-ray, ultrasound, and STAT laboratory suites.

Meet all 15 physicians & nurse practitioners on our team →
Bellaire ER 24/7 physical emergency center exterior at 5306 Bellaire Blvd
24/7 Emergency Center · Bellaire, TX
On-site CT scanner and advanced diagnostic imaging suite at Bellaire ER
On-Site CT & Advanced Imaging Suite
Private emergency examination room at Bellaire ER
Private Emergency Exam Suites

Your next step

Let’s talk about getting you care.

Start with a video visit. Your clinician can help you understand what can be addressed online and what needs care in person.

Sources and service information

Dr. Mario Quintanilla, MD
Medically reviewed byDr. Mario Quintanilla, MDChief Medical Director, Bellaire ER · Rice University & UTMBLast reviewed: October 2026

Virtual ER public service overview

What should I know before my telehealth visit?

What do I need to use telehealth?

Licensing across state lines

Information updated October 3, 2026. General information does not replace your own clinical evaluation.