Virtual ER · 24/7 Emergency Telemedicine & Virtual Urgent Care

24/7 Online Pediatric Urgent Care for Children’s Fever, Rash & Earache.

When a child is uncomfortable, parents need a clear next step. Contact Virtual ER about a non-emergency concern, confirm whether the child’s age and needs fit the service, and have a parent or guardian available for the visit.

Video visits · Open 24/7 · Board-certified MDs & NPs · Backed by Bellaire ER

For chest pain, severe shortness of breath, stroke symptoms, or major bleeding, call 911 or go to the nearest emergency room.

Clinical symptoms evaluated on video, prescription & treatment protocol, and in-person ER escalation guidance for 24/7 Online Pediatric Urgent Care for Children’s Fever, Rash & Earache.
Specific PresentationSymptoms Evaluated on VideoVideo Treatment & Local E-Prescribing Protocol
Pediatric Fever & Late-Night Parent TriageChildhood fever, fussiness, flushed cheeks, dosing questions for weight-based fever reducersVideo respiratory/hydration observation + weight-based dosing & ER vs. home care plan (infants <90 days with fever ≥100.4°F go to ER)
Childhood Croup, Barking Cough & Upper Airway CheckNighttime seal-like barking cough, hoarse cry, post-viral congestion in childrenLive camera breathing/stridor check + single-dose oral dexamethasone e-Rx or ER nebulizer referral
Pediatric Viral Rashes (Hand-Foot-Mouth, Roseola, Fifth Disease, Diaper Rash)Spots on palms/soles, post-fever trunk rash, slapped-cheek rash, or yeast diaper dermatitisHigh-resolution camera rash differentiation + prescription nystatin/barrier cream & contagion guidance
Childhood Earaches, Swimmer’s Ear & Sore ThroatTugging at ear, nighttime crying, painful swallowing, school strep exposureWeight-based liquid antibiotic or otic drops e-Rx sent to local 24-hour pharmacy
Pediatric Pink Eye & Daycare / School Return ClearanceMatted eyelashes in morning, red watery eye, daycare clearance requestGentle pediatric antibiotic eye drops/ointment e-Rx + school return note when appropriate
Pediatric Stomach Bug, Vomiting & Hydration AssessmentChildhood vomiting, diarrhea, reduced wet diapers, stomach crampsCapillary refill/hydration check on camera + weight-based dissolving Zofran e-Rx when appropriate

What to tell us about your symptoms

Cough, congestion, a rash or stomach symptoms can prompt questions about a child’s care. Age, behavior, hydration and breathing are important parts of that conversation.

What the video visit can help with

Explain the child’s age, when symptoms began and what is different from normal. Have temperature readings and medication names ready. Describe drinking, urination and activity without waiting for the child to explain everything.

When an examination or testing may be needed

A video visit cannot replace every pediatric examination. Ear or throat testing, breathing assessment and other hands-on checks may be needed. The clinician can explain where the child should be evaluated.

Discussing treatment

The appropriate plan depends on age, history and the clinical concern. Do not assume adult medicines or doses apply to a child. This service description does not promise that a pediatric specialist will be assigned.

When to get care in person

A baby younger than three months with a temperature of 100.4°F (38°C) or higher needs prompt medical assessment. Trouble breathing, blue lips, unusual difficulty waking or significant dehydration also calls for urgent care.

Before your visit

Choose a comfortable place where the child can be seen and heard. Bring the questions that matter most to you, and confirm eligibility with the team before requesting care.

Verified Clinical Team · Backed by Our 24/7 Physical Emergency Room

Meet the Physicians & Nurse Practitioners Behind Your Care

Every video visit is conducted by our licensed physicians, physician assistants, and emergency nurse practitioners from Bellaire ER — combining 24/7 telemedicine convenience with the clinical depth of a real emergency department.

  • Dr. Mario Quintanilla, MD — Chief Medical Director · Emergency Medicine Physician
    Dr. Mario Quintanilla, MDChief Medical Director · Emergency Medicine PhysicianRice University & UTMB · Chief Medical Director, Bellaire ER
  • Dr. John K. Weinberg, MD — Emergency Medicine Physician
    Dr. John K. Weinberg, MDEmergency Medicine PhysicianCornell University & Montefiore Medical Center
  • Dr. Michelle Hong Chan, MD, PharmD, MPH — Emergency Medicine Physician
    Dr. Michelle Hong Chan, MD, PharmD, MPHEmergency Medicine PhysicianBaylor College of Medicine Chief Resident & UTHealth Houston
  • Dr. Anthony Hoang Phi, MD — Internal & Emergency Medicine Physician
    Dr. Anthony Hoang Phi, MDInternal & Emergency Medicine Physician25+ Years Clinical Practice · UTHealth Houston Residency
  • Dr. Syed Navaid Zaidi, MD — Family & Geriatric Medicine Physician
    Dr. Syed Navaid Zaidi, MDFamily & Geriatric Medicine PhysicianFamily Healthcare & Geriatric Acute Care
  • Dr. Thuy-Khanh Ha Bui, DO — Family Medicine Physician
    Dr. Thuy-Khanh Ha Bui, DOFamily Medicine PhysicianKirksville College of Osteopathic Medicine & Hermann Hospital
  • Erika Navarro, APRN, ENP-C — Family & Emergency Nurse Practitioner
    Erika Navarro, APRN, ENP-CFamily & Emergency Nurse PractitionerBilingual (English & Spanish) · Emergency & Trauma Care
  • Margaret Witt, MSN, APRN — Urgent Care & Telehealth Nurse Practitioner
    Margaret Witt, MSN, APRNUrgent Care & Telehealth Nurse PractitionerTexas & Louisiana Telehealth · UT Arlington MSN

Backed by Our Brick-and-Mortar 24/7 Emergency Room & CT Imaging Suite

Unlike app-only telehealth directories, Virtual ER is operated by our licensed 24/7 freestanding emergency center at 5306 Bellaire Blvd, Bellaire, TX 77401 — equipped with on-site CT, digital X-ray, ultrasound, and STAT laboratory suites.

Meet all 15 physicians & nurse practitioners on our team →
Bellaire ER 24/7 physical emergency center exterior at 5306 Bellaire Blvd
24/7 Emergency Center · Bellaire, TX
On-site CT scanner and advanced diagnostic imaging suite at Bellaire ER
On-Site CT & Advanced Imaging Suite
Private emergency examination room at Bellaire ER
Private Emergency Exam Suites

Questions about this care

Can every child and age group be seen by video?

Not necessarily. Ask the team about age eligibility and the particular concern. Some children need an in-person examination rather than a video visit.

Your next step

Let’s talk about getting you care.

Start with a video visit. Your clinician can help you understand what can be addressed online and what needs care in person.

Sources and service information

Dr. Mario Quintanilla, MD
Medically reviewed byDr. Mario Quintanilla, MDChief Medical Director, Bellaire ER · Rice University & UTMBLast reviewed: October 2026

Signs and symptoms of flu

Viral gastroenteritis symptoms and causes

Virtual ER public service overview

Information updated October 3, 2026. General information does not replace your own clinical evaluation.