Text Message Updates from Virtual ERs

Program operated by Medical Telepresence, P.A. d/b/a Virtual ERs · Registered Address: 118 Pamellia Dr, Bellaire, TX 77401 · Clinic Location: 5306 Bellaire Blvd, Bellaire, TX 77401

Virtual ERs Visit Updates is a transactional text messaging program operated by Medical Telepresence, P.A. d/b/a Virtual ERs. When you opt in, we send one-time identity verification codes during intake along with updates about your estimated visit time, scheduling changes, and visit status. We do not send marketing or promotional messages through this program, and opting in to text messages is never a condition of receiving medical care.

How patients opt in during intake

During online visit intake and on our patient contact form, patients may optionally enter their mobile phone number and check an unchecked-by-default consent box to receive transactional visit texts. Below is the static, non-submitting replica of the intake phone and SMS consent step:

Patient Intake Step (Static Opt-In Preview)

Sample messages

Patients who opt in receive transactional messages in the following formats:

  • "Virtual ERs: Your verification code is 847293. It expires in 10 minutes. Do not share this code. Msg & data rates may apply. Reply STOP to opt out."
  • "Virtual ERs: Your visit is confirmed for Tue Mar 3 at approx 2:15 PM. Reply HELP for help, STOP to opt out. Msg & data rates may apply."
  • "Virtual ERs: Your appointment time has changed to approx 4:00 PM today. Reschedule at virtualers.com. Reply HELP for help, STOP to opt out."

Opt-Out, Help & Program Details

  • Opt-Out (STOP): Reply STOP to any message to cancel text messages at any time. You will receive one final confirmation message verifying that you have been unsubscribed.
  • Help (HELP): Reply HELP to any message for assistance, call 1-855-FIND-VER (1-855-346-3837), or email info@virtualers.com.
  • Message Frequency & Rates: Message frequency varies based on your visit activity. Standard message and data rates may apply.
  • Privacy & Data Protection: Mobile phone numbers and SMS opt-in consent are never shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes. Review our Privacy Policy and SMS Terms.
  • Legal Entity: Medical Telepresence, P.A. d/b/a Virtual ERs · Registered Address: 118 Pamellia Dr, Bellaire, TX 77401 · Clinic Location: 5306 Bellaire Blvd, Bellaire, TX 77401.