Virtual ER · 24/7 Emergency Telemedicine & Virtual Urgent Care

24/7 Online UTI Treatment & Same-Visit Antibiotic Prescriptions.

Frequent bathroom trips, burning and bladder pressure can make it hard to focus on anything else. A Virtual ER video visit gives you a place to explain your symptoms and discuss treatment with physicians and nurse practitioners.

Video visits · Open 24/7 · Board-certified MDs & NPs · Backed by Bellaire ER

For chest pain, severe shortness of breath, stroke symptoms, or major bleeding, call 911 or go to the nearest emergency room.

Clinical symptoms evaluated on video, prescription & treatment protocol, and in-person ER escalation guidance for 24/7 Online UTI Treatment & Same-Visit Antibiotic Prescriptions.
Specific PresentationSymptoms Evaluated on VideoVideo Treatment & Local E-Prescribing Protocol
Uncomplicated Urinary Tract Infection (UTI / Cystitis)Burning urination (dysuria), frequent urgency, cloudy urine, pelvic pressureFirst-line oral antibiotic (Macrobid / Bactrim / Keflex) + urinary pain relief (Pyridium) e-Rx
Recurrent UTI Evaluation & Prophylaxis GuidanceRepeat urinary burning or urgency after prior antibiotic coursePrior antibiotic resistance review + alternative class e-Rx or urine culture referral
Vaginal Yeast Infection (Candidiasis)Vulvovaginal itching, irritation, thick white discharge, external burningSingle-dose or multi-dose oral fluconazole (Diflucan) or prescription topical antifungal e-Rx
Bacterial Vaginosis (BV) Evaluation & TreatmentThin vaginal discharge, pH imbalance odor, mild pelvic irritationOral or topical metronidazole (Flagyl) or clindamycin regimen sent to your pharmacy
Kidney Infection (Pyelonephritis) & Flank Pain TriageUTI symptoms combined with back/flank pain, high fever, chills, or nauseaImmediate clinical risk stratification + direct Bellaire ER IV antibiotic & lab escalation
STI Exposure Counseling & Empiric Care TriageRecent partner exposure, dysuria, or questions on confidential lab testingConfidential physician consultation + lab testing guidance or indicated oral therapy

What to tell us about your symptoms

Burning with urination, a frequent urge to go and lower abdominal discomfort can occur with a bladder infection. Other problems can cause similar symptoms, so the next step depends on more than a symptom checklist.

What the video visit can help with

Tell us when the discomfort started, whether this has happened before and whether you have fever, back pain or other new symptoms. Mention pregnancy, medication allergies and recent antibiotics. Those details help the clinician decide what can be addressed by video and what needs an examination.

When an examination or testing may be needed

A urine test may be needed to confirm the cause or choose treatment. A video visit does not remove that possibility. You can ask what the test would clarify and where to arrange it before deciding on the next step.

Discussing treatment

When the clinician determines medication is appropriate, a prescription can be sent electronically to the pharmacy you choose. The visit also gives you a chance to ask about symptom relief, follow-up and what to do if you are not improving.

When to get care in person

Fever or chills with pain in your back or side, vomiting or feeling very unwell can suggest a more serious infection. Seek prompt in-person care rather than waiting for routine online treatment.

Before your visit

Have the name of your pharmacy and a list of current medicines ready. Share health details during the clinical visit or Solv intake, not through a public website contact form.

Verified Clinical Team · Backed by Our 24/7 Physical Emergency Room

Meet the Physicians & Nurse Practitioners Behind Your Care

Every video visit is conducted by our licensed physicians, physician assistants, and emergency nurse practitioners from Bellaire ER — combining 24/7 telemedicine convenience with the clinical depth of a real emergency department.

  • Dr. Mario Quintanilla, MD — Chief Medical Director · Emergency Medicine Physician
    Dr. Mario Quintanilla, MDChief Medical Director · Emergency Medicine PhysicianRice University & UTMB · Chief Medical Director, Bellaire ER
  • Dr. John K. Weinberg, MD — Emergency Medicine Physician
    Dr. John K. Weinberg, MDEmergency Medicine PhysicianCornell University & Montefiore Medical Center
  • Dr. Michelle Hong Chan, MD, PharmD, MPH — Emergency Medicine Physician
    Dr. Michelle Hong Chan, MD, PharmD, MPHEmergency Medicine PhysicianBaylor College of Medicine Chief Resident & UTHealth Houston
  • Dr. Anthony Hoang Phi, MD — Internal & Emergency Medicine Physician
    Dr. Anthony Hoang Phi, MDInternal & Emergency Medicine Physician25+ Years Clinical Practice · UTHealth Houston Residency
  • Dr. Syed Navaid Zaidi, MD — Family & Geriatric Medicine Physician
    Dr. Syed Navaid Zaidi, MDFamily & Geriatric Medicine PhysicianFamily Healthcare & Geriatric Acute Care
  • Dr. Thuy-Khanh Ha Bui, DO — Family Medicine Physician
    Dr. Thuy-Khanh Ha Bui, DOFamily Medicine PhysicianKirksville College of Osteopathic Medicine & Hermann Hospital
  • Erika Navarro, APRN, ENP-C — Family & Emergency Nurse Practitioner
    Erika Navarro, APRN, ENP-CFamily & Emergency Nurse PractitionerBilingual (English & Spanish) · Emergency & Trauma Care
  • Margaret Witt, MSN, APRN — Urgent Care & Telehealth Nurse Practitioner
    Margaret Witt, MSN, APRNUrgent Care & Telehealth Nurse PractitionerTexas & Louisiana Telehealth · UT Arlington MSN

Backed by Our Brick-and-Mortar 24/7 Emergency Room & CT Imaging Suite

Unlike app-only telehealth directories, Virtual ER is operated by our licensed 24/7 freestanding emergency center at 5306 Bellaire Blvd, Bellaire, TX 77401 — equipped with on-site CT, digital X-ray, ultrasound, and STAT laboratory suites.

Meet all 15 physicians & nurse practitioners on our team →
Bellaire ER 24/7 physical emergency center exterior at 5306 Bellaire Blvd
24/7 Emergency Center · Bellaire, TX
On-site CT scanner and advanced diagnostic imaging suite at Bellaire ER
On-Site CT & Advanced Imaging Suite
Private emergency examination room at Bellaire ER
Private Emergency Exam Suites

Questions about this care

Can I get UTI treatment online without a urine test?

Some urinary concerns can be assessed through the history given in a video visit, but testing may still be necessary. Virtual ER does not promise a prescription or a no-test visit.

Your next step

Let’s talk about getting you care.

Start with a video visit. Your clinician can help you understand what can be addressed online and what needs care in person.

Sources and service information

Dr. Mario Quintanilla, MD
Medically reviewed byDr. Mario Quintanilla, MDChief Medical Director, Bellaire ER · Rice University & UTMBLast reviewed: October 2026

Bladder infection symptoms and causes

Bladder infection diagnosis

Virtual ER public service overview

Information updated October 3, 2026. General information does not replace your own clinical evaluation.