Billing and Insurance

We work to make virtual emergency care accessible. Learn about insurance coverage, self-pay options, and how payment works for telemedicine visits.

Billing details

Insurance Coverage

Virtual ER accepts many major insurance plans. Coverage and copay amounts vary depending on your provider and specific plan. We recommend contacting your insurance company to confirm telemedicine coverage before your visit, or reach out to us for assistance.

Self-Pay Options

If you do not have insurance or prefer to pay out of pocket, self-pay pricing is available. Rates vary depending on the type of visit. Contact us at 1-855-FIND-VER (1-855-346-3837) or email info@virtualers.com for current self-pay rates.

How Payment Works

Payment is handled through our secure booking platform at the time of your visit. We accept major credit and debit cards. Your copay or self-pay amount will be collected before or during the consultation.

Billing Questions

For questions about your bill, insurance verification, or payment plans, contact our team:

No surprise billing. Virtual ER follows the No Surprises Act. You will receive a good-faith estimate of expected charges before your visit when applicable.

Start a Telemedicine VisitContact Us

Starting Your Visit

You are about to connect with our secure booking platform. Here is what to expect:

  1. Share your symptoms and basic info ~2 min
  2. Connect with a doctor via video 10-20 min
  3. Get a prescription or care plan

Have your insurance card ready if applicable. No app download needed.

Continue to Booking

Prefer to book by phone?

Call 1-855-FIND-VER