Virtual ER · 24/7 Emergency Telemedicine & Virtual Urgent Care

24/7 Online Post-ER Follow-Up Care, Work Notes & Recovery Checks.

Sometimes the questions come after you get home. A video visit can help you talk through an existing care plan, what has changed and whether you need another assessment.

Video visits · Open 24/7 · Board-certified MDs & NPs · Backed by Bellaire ER

For chest pain, severe shortness of breath, stroke symptoms, or major bleeding, call 911 or go to the nearest emergency room.

Clinical symptoms evaluated on video, prescription & treatment protocol, and in-person ER escalation guidance for 24/7 Online Post-ER Follow-Up Care, Work Notes & Recovery Checks.
Specific PresentationSymptoms Evaluated on VideoVideo Treatment & Local E-Prescribing Protocol
Post-ER & Hospital Discharge Follow-Up & Work/School NotesSymptom re-check after an ER visit, wound healing check, or work/school absence documentationContinuity exam with Bellaire ER emergency clinicians + recovery adjustment or work/school note

Start with what you need help with

Follow-up is about the change since the earlier visit: improvement, a new symptom, a medicine question or uncertainty about instructions. New severe symptoms should be handled as a new urgent concern.

What the video visit can help with

Tell the clinician when and where you were seen and what you were told. Explain the question you need answered. Our physicians and nurse practitioners can review the information you have and discuss next steps.

When an examination or testing may be needed

Bring discharge instructions or results when available through the clinical platform. Do not assume records from another provider are automatically accessible or that a video visit can complete every recommended test.

Discussing treatment

The discussion may clarify instructions, medication questions or the need to return to the original provider. Changing a plan depends on the clinical review, and some concerns are best handled by the team already treating you.

When to get care in person

Do not wait for a follow-up visit if symptoms have become severe or you develop an emergency warning sign. Use the urgent instructions from your prior care team and seek appropriate in-person help.

Before your visit

Write your main questions down and have relevant visit papers ready. A focused explanation of what changed helps make the conversation useful.

Verified Clinical Team · Backed by Our 24/7 Physical Emergency Room

Meet the Physicians & Nurse Practitioners Behind Your Care

Every video visit is conducted by our licensed physicians, physician assistants, and emergency nurse practitioners from Bellaire ER — combining 24/7 telemedicine convenience with the clinical depth of a real emergency department.

  • Dr. Mario Quintanilla, MD — Chief Medical Director · Emergency Medicine Physician
    Dr. Mario Quintanilla, MDChief Medical Director · Emergency Medicine PhysicianRice University & UTMB · Chief Medical Director, Bellaire ER
  • Dr. John K. Weinberg, MD — Emergency Medicine Physician
    Dr. John K. Weinberg, MDEmergency Medicine PhysicianCornell University & Montefiore Medical Center
  • Dr. Michelle Hong Chan, MD, PharmD, MPH — Emergency Medicine Physician
    Dr. Michelle Hong Chan, MD, PharmD, MPHEmergency Medicine PhysicianBaylor College of Medicine Chief Resident & UTHealth Houston
  • Dr. Anthony Hoang Phi, MD — Internal & Emergency Medicine Physician
    Dr. Anthony Hoang Phi, MDInternal & Emergency Medicine Physician25+ Years Clinical Practice · UTHealth Houston Residency
  • Dr. Syed Navaid Zaidi, MD — Family & Geriatric Medicine Physician
    Dr. Syed Navaid Zaidi, MDFamily & Geriatric Medicine PhysicianFamily Healthcare & Geriatric Acute Care
  • Dr. Thuy-Khanh Ha Bui, DO — Family Medicine Physician
    Dr. Thuy-Khanh Ha Bui, DOFamily Medicine PhysicianKirksville College of Osteopathic Medicine & Hermann Hospital
  • Erika Navarro, APRN, ENP-C — Family & Emergency Nurse Practitioner
    Erika Navarro, APRN, ENP-CFamily & Emergency Nurse PractitionerBilingual (English & Spanish) · Emergency & Trauma Care
  • Margaret Witt, MSN, APRN — Urgent Care & Telehealth Nurse Practitioner
    Margaret Witt, MSN, APRNUrgent Care & Telehealth Nurse PractitionerTexas & Louisiana Telehealth · UT Arlington MSN

Backed by Our Brick-and-Mortar 24/7 Emergency Room & CT Imaging Suite

Unlike app-only telehealth directories, Virtual ER is operated by our licensed 24/7 freestanding emergency center at 5306 Bellaire Blvd, Bellaire, TX 77401 — equipped with on-site CT, digital X-ray, ultrasound, and STAT laboratory suites.

Meet all 15 physicians & nurse practitioners on our team →
Bellaire ER 24/7 physical emergency center exterior at 5306 Bellaire Blvd
24/7 Emergency Center · Bellaire, TX
On-site CT scanner and advanced diagnostic imaging suite at Bellaire ER
On-Site CT & Advanced Imaging Suite
Private emergency examination room at Bellaire ER
Private Emergency Exam Suites

Questions about this care

Will Virtual ER already have my records from another facility?

Do not assume so. Ask the team how to share the relevant information through the clinical workflow. This public website is not the place to upload medical records.

Your next step

Let’s talk about getting you care.

Start with a video visit. Your clinician can help you understand what can be addressed online and what needs care in person.

Sources and service information

Dr. Mario Quintanilla, MD
Medically reviewed byDr. Mario Quintanilla, MDChief Medical Director, Bellaire ER · Rice University & UTMBLast reviewed: October 2026

What should I know before my telehealth visit?

Virtual ER public service overview

Information updated October 3, 2026. General information does not replace your own clinical evaluation.