Virtual ER · 24/7 Emergency Telemedicine & Virtual Urgent Care
24/7 Online Pink Eye (Conjunctivitis), Stye & Eye Infection Care.
When an eye turns red or sticky, it is natural to wonder what caused it and whether you need treatment. Show the concern in a video visit and explain what has changed.
Video visits · Open 24/7 · Board-certified MDs & NPs · Backed by Bellaire ER
For chest pain, severe shortness of breath, stroke symptoms, or major bleeding, call 911 or go to the nearest emergency room.
| Specific Presentation | Symptoms Evaluated on Video | Video Treatment & Local E-Prescribing Protocol |
|---|---|---|
| Bacterial & Viral Pink Eye (Conjunctivitis) | Red sclera, morning crusting, yellow/green discharge, gritty sensation | Visual acuity/corneal red-flag check + antibiotic ophthalmic drops (polymyxin-TMP / ofloxacin) e-Rx |
| Stye (Hordeolum) & Eyelid Chalazion Swelling | Tender red bump along upper or lower lash line, localized eyelid puffiness | Periorbital cellulitis rule-out + erythromycin ophthalmic ointment or oral doxycycline e-Rx |
| Allergic Eye Irritation & Subconjunctival Hemorrhage Check | Bilateral itchy watery eyes or painless bright red blood spot on white of eye | Antihistamine/mast-cell stabilizer eye drops e-Rx + blood pressure & trauma screening |
What to tell us about your symptoms
Redness, watering, irritation and discharge can occur with conjunctivitis, often called pink eye. Allergy and other eye problems can look similar.
What the video visit can help with
Tell the clinician whether one or both eyes are affected, whether you wear contact lenses and whether there is pain or a change in vision. Mention recent illness, exposure or an injury.
When an examination or testing may be needed
A camera image is not a complete eye examination. The clinician may recommend in-person care to assess the eye properly, particularly when the symptoms are not typical of a mild irritation.
Discussing treatment
Treatment depends on the cause; not every red eye needs antibiotic drops. For a concern suitable for video, discuss care options and how to know whether you need follow-up.
When to get care in person
Eye pain, light sensitivity, blurred vision, an eye injury or a red eye in a newborn needs prompt medical attention. Sudden vision loss is an emergency.
Before your visit
Use good lighting and avoid camera filters. Have any eye drops you use available so the clinician can identify them. Describe changes in vision rather than only how the eye looks.
Verified Clinical Team · Backed by Our 24/7 Physical Emergency Room
Meet the Physicians & Nurse Practitioners Behind Your Care
Every video visit is conducted by our licensed physicians, physician assistants, and emergency nurse practitioners from Bellaire ER — combining 24/7 telemedicine convenience with the clinical depth of a real emergency department.
Backed by Our Brick-and-Mortar 24/7 Emergency Room & CT Imaging Suite
Unlike app-only telehealth directories, Virtual ER is operated by our licensed 24/7 freestanding emergency center at 5306 Bellaire Blvd, Bellaire, TX 77401 — equipped with on-site CT, digital X-ray, ultrasound, and STAT laboratory suites.
Meet all 15 physicians & nurse practitioners on our team →
Questions about this care
Do I always need antibiotic drops for pink eye?
No. Viral, bacterial and allergic causes are treated differently. A clinician needs the history and sometimes an examination to recommend the right care.
Your next step
Let’s talk about getting you care.
Start with a video visit. Your clinician can help you understand what can be addressed online and what needs care in person.
Sources and service information
Virtual ER public service overview
Information updated October 3, 2026. General information does not replace your own clinical evaluation.