Do I need to download an app or create an account?

No. Virtual ER telemedicine visits run through a web-based platform. No app download or account creation is required — just provide basic contact and symptom information when booking.

Dr. Mario Quintanilla, MD
Medically reviewed byDr. Mario Quintanilla, MDChief Medical Director, Bellaire ER · Rice University & UTMBLast reviewed: October 2026

More Detail

Our platform is entirely browser-based and works on any smartphone, tablet, or computer with a camera and internet connection. You will be asked for your name, contact information, and a brief description of your symptoms when booking. The video consultation happens directly in your browser. There is no registration process, no app store download, and no ongoing account to manage.

Related Questions

Need care now? Start a telemedicine visit — open 24/7, no app required.

Start a Telemedicine VisitCall 1-855-FIND-VER