Virtual ER · 24/7 Emergency Telemedicine & Virtual Urgent Care
24/7 Online Acute Back Pain, Sciatica & Muscle Spasm Treatment.
When your back hurts, everyday tasks can suddenly take planning. A video visit can help you review a non-emergency concern, what you have tried and whether you need hands-on care.
Video visits · Open 24/7 · Board-certified MDs & NPs · Backed by Bellaire ER
For chest pain, severe shortness of breath, stroke symptoms, or major bleeding, call 911 or go to the nearest emergency room.
| Specific Presentation | Symptoms Evaluated on Video | Video Treatment & Local E-Prescribing Protocol |
|---|---|---|
| Acute Lower Back Pain, Lumbar Strain & Sciatica | Sudden lower back spasm after lifting, radiating leg pain, stiffness | Cauda equina nerve safety check + non-narcotic muscle relaxant (cyclobenzaprine/methocarbamol) or NSAID e-Rx |
| Acute Neck Strain, Wry Neck (Torticollis) & Upper Back Spasm | Pain turning head, trapezius muscle knot, sleeping wrong, mild cervical strain | Range-of-motion video exam + oral anti-inflammatory & muscle relaxant e-Rx |
What to tell us about your symptoms
Back pain can follow a strain or develop without an obvious trigger. Pain that spreads, changes or comes with other symptoms needs a careful history.
What the video visit can help with
Describe where the pain is, when it began and which movements affect it. Mention an injury, fever, weakness, numbness and changes in bladder or bowel control. Our physicians and nurse practitioners use those details to help choose the next step.
When an examination or testing may be needed
A video visit cannot replace every neurological or physical examination. Imaging or an in-person assessment may be appropriate depending on the symptoms and history.
Discussing treatment
For a concern suitable for video, the clinician can discuss practical care options and whether medication or follow-up is appropriate. The visit is not a promise of a particular pain medicine.
When to get care in person
New loss of bladder or bowel control, weakness or numbness in the legs, or back pain after a serious injury needs urgent in-person assessment. Do not wait for routine online care for those changes.
Before your visit
Have the names of medicines you have tried and note whether they helped. Choose a safe place for the call; do not attempt a painful movement just to demonstrate the problem.
Verified Clinical Team · Backed by Our 24/7 Physical Emergency Room
Meet the Physicians & Nurse Practitioners Behind Your Care
Every video visit is conducted by our licensed physicians, physician assistants, and emergency nurse practitioners from Bellaire ER — combining 24/7 telemedicine convenience with the clinical depth of a real emergency department.
Backed by Our Brick-and-Mortar 24/7 Emergency Room & CT Imaging Suite
Unlike app-only telehealth directories, Virtual ER is operated by our licensed 24/7 freestanding emergency center at 5306 Bellaire Blvd, Bellaire, TX 77401 — equipped with on-site CT, digital X-ray, ultrasound, and STAT laboratory suites.
Meet all 15 physicians & nurse practitioners on our team →
Questions about this care
Can I discuss back pain without requesting a specific medication?
Yes. The visit is about assessing the concern and choosing care, which may include an examination, symptom guidance or a treatment plan.
Your next step
Let’s talk about getting you care.
Start with a video visit. Your clinician can help you understand what can be addressed online and what needs care in person.
Sources and service information
Virtual ER public service overview
Information updated October 3, 2026. General information does not replace your own clinical evaluation.