24/7 Virtual Urgent Care · Kerrville, TX (Kerr County)

24/7 Urgent Care in Kerrville, TX — Online Doctor & Telemedicine Visits

Need 24/7 urgent care in Kerrville, TX without sitting in a crowded waiting room? Virtual ER connects patients across Comanche Trace, Riverhill, Schreiner University district, Junction Highway corridor, and Sidney Baker Street so you can see an online doctor in Kerrville in minutes. Start a virtual urgent care visit from home—our front desk verifies your commercial insurance or self-pay rate up front, and online prescriptions are sent directly to H-E-B Pharmacy and Health And Human Services Commission.

  • Commercial Insurance Verified FirstFront desk confirms plan benefits or exact self-pay before visit
  • Texas-Licensed ER CliniciansPhysicians, PAs & nurse practitioners from Bellaire ER
  • Same-Day Online PrescriptionsSent electronically to H-E-B Pharmacy or any local pharmacy

For chest pain, severe shortness of breath, stroke symptoms, or major bleeding, call 911 or go to the nearest emergency room along Peterson Regional Medical Center in Kerrville.

How a 24/7 Online Urgent Care Visit Works in Kerrville, TX

A 24/7 virtual urgent care visit in Kerrville, TX takes three simple steps: pick a time online through Solv without downloading an app, have our front desk verify your commercial insurance benefits or exact self-pay rate before your exam starts, and meet a Texas-licensed physician or nurse practitioner on live video for diagnosis and same-day local prescription pickup.

Step 1 · Pick a Time OnlineRequest 24/7 urgent care in Kerrville from any smartphone, tablet, or computer—no app download or portal account required.
Step 2 · Upfront Coverage CheckOur front desk verifies your commercial insurance benefits or confirms the exact self-pay rate before your clinician connects.
Step 3 · Video Exam & Local e-RxSpeak with an online doctor in Kerrville by live video for same-day treatment and electronic prescriptions sent to H-E-B Pharmacy.
Start 24/7 Urgent Care Visit

Commercial Insurance & Transparent Self-Pay

Households and employees across the county seat of Kerr County along the Guadalupe River in the Texas Hill Country choose Virtual ER for online urgent care in Kerrville because we remove billing guesswork. Before you see an online doctor, our front desk verifies your commercial insurance benefits—including major employer plans such as Blue Cross Blue Shield, Aetna, Cigna, and UnitedHealthcare—or confirms the exact self-pay rate up front.

24/7 Online Doctor Access & Physical ER Continuity

When walk-in clinics along I-10 West, SH-16 (Sidney Baker Street), and SH-27 (Junction Highway) close for the evening or fill up on weekends, getting 24/7 urgent care in Kerrville used to mean a cross-town drive or a long ER wait. Hill Country cedar fever, summer camp and river recreation, and Kerrville retiree and family needs make 24/7 online urgent care highly convenient. With telemedicine in Kerrville, TX, you can speak with an online doctor from home and pick up prescriptions at a local pharmacy.

Unlike national telehealth apps with no physical clinical footprint, our telemedicine in Kerrville, TX is backed by our own emergency department. If your online doctor in Kerrville determines that your symptoms require a rapid strep swab, urine culture, blood work, X-ray, CT scan, or IV treatment, we guide your next step into our emergency room or a nearby hospital in Kerr County.

Virtual Urgent Care vs. Walk-In Clinic vs. Emergency Room in Kerrville, TX

Choose a 24/7 Virtual ER video visit in Kerrville when you have an acute non-life-threatening illness—such as a UTI, sinus infection, strep throat, flu, pink eye, rash, or medication refill—and want to skip driving along I-10 West, SH-16 (Sidney Baker Street), and SH-27 (Junction Highway). Choose an in-person emergency room along Peterson Regional Medical Center in Kerrville whenever symptoms require STAT imaging, IV therapy, or emergency resuscitation.

Comparison of 24/7 Virtual ER telemedicine, local walk-in urgent care clinics, and in-person hospital emergency rooms serving Kerrville, TX (Kerr County).
Care Decision FactorVirtual ER 24/7 Video Visit (Kerrville)Local Walk-In Urgent Care ClinicIn-Person Emergency Room (Kerr County)
Hours & AvailabilityOpen 24/7/365 — including late nights, weekends, and holidaysTypically 8:00 AM – 8:00 PM; closed overnightOpen 24/7/365 for emergency and trauma care
Where You WaitAt home, work, or hotel in Kerrville on your phone or laptopDrive along I-10 West, SH-16 (Sidney Baker Street), and SH-27 (Junction Highway) + waiting room lobbyIn-person emergency triage along Peterson Regional Medical Center in Kerrville
Clinician CredentialsTexas-licensed ER physicians, PAs & nurse practitioners from Bellaire ERWalk-in clinic mid-level providers or rotating staffIn-person emergency physicians & trauma nurses
Cost & Insurance TransparencyVerified up front by front desk before your video exam beginsIn-clinic urgent care copay + point-of-care test feesEmergency department facility & physician billing
Prescriptions (e-Rx)Sent same-day to H-E-B Pharmacy and Health And Human Services Commission (no DEA controlled substances)Sent after in-clinic examIV medications on site + discharge prescriptions
Labs, X-Ray & CT ImagingDirect referral to Bellaire ER (5306 Bellaire Blvd) or local Kerr County facilityBasic rapid swabs & limited plain X-rayFull on-site CT, ultrasound, digital X-ray & STAT lab
Best Medical FitUTI, sinus, strep, flu, COVID-19, pink eye, rashes, allergies, GI bugs & 30–90 day refillsSimple laceration sutures, ear wax irrigation, or sports physicalsChest pain, stroke symptoms, severe shortness of breath, major trauma, or uncontrolled bleeding (Call 911)

Verified Clinical Team · Backed by Our 24/7 Physical Emergency Room

Meet the Physicians & Nurse Practitioners Serving Kerrville, TX

Every video visit is conducted by our licensed physicians, physician assistants, and emergency nurse practitioners from Bellaire ER — combining 24/7 telemedicine convenience with the clinical depth of a real emergency department.

  • Dr. Mario Quintanilla, MD — Chief Medical Director · Emergency Medicine Physician
    Dr. Mario Quintanilla, MDChief Medical Director · Emergency Medicine PhysicianRice University & UTMB · Chief Medical Director, Bellaire ER
  • Dr. John K. Weinberg, MD — Emergency Medicine Physician
    Dr. John K. Weinberg, MDEmergency Medicine PhysicianCornell University & Montefiore Medical Center
  • Dr. Michelle Hong Chan, MD, PharmD, MPH — Emergency Medicine Physician
    Dr. Michelle Hong Chan, MD, PharmD, MPHEmergency Medicine PhysicianBaylor College of Medicine Chief Resident & UTHealth Houston
  • Dr. Anthony Hoang Phi, MD — Internal & Emergency Medicine Physician
    Dr. Anthony Hoang Phi, MDInternal & Emergency Medicine Physician25+ Years Clinical Practice · UTHealth Houston Residency
  • Dr. Syed Navaid Zaidi, MD — Family & Geriatric Medicine Physician
    Dr. Syed Navaid Zaidi, MDFamily & Geriatric Medicine PhysicianFamily Healthcare & Geriatric Acute Care
  • Dr. Thuy-Khanh Ha Bui, DO — Family Medicine Physician
    Dr. Thuy-Khanh Ha Bui, DOFamily Medicine PhysicianKirksville College of Osteopathic Medicine & Hermann Hospital
  • Erika Navarro, APRN, ENP-C — Family & Emergency Nurse Practitioner
    Erika Navarro, APRN, ENP-CFamily & Emergency Nurse PractitionerBilingual (English & Spanish) · Emergency & Trauma Care
  • Margaret Witt, MSN, APRN — Urgent Care & Telehealth Nurse Practitioner
    Margaret Witt, MSN, APRNUrgent Care & Telehealth Nurse PractitionerTexas & Louisiana Telehealth · UT Arlington MSN

Backed by Our Brick-and-Mortar 24/7 Emergency Room & CT Imaging Suite

Unlike app-only telehealth directories, Virtual ER is operated by our licensed 24/7 freestanding emergency center at 5306 Bellaire Blvd, Bellaire, TX 77401 — equipped with on-site CT, digital X-ray, ultrasound, and STAT laboratory suites.

Meet all 15 physicians & nurse practitioners on our team →
Bellaire ER 24/7 physical emergency center exterior at 5306 Bellaire Blvd
24/7 Emergency Center · Bellaire, TX
On-site CT scanner and advanced diagnostic imaging suite at Bellaire ER
On-Site CT & Advanced Imaging Suite
Private emergency examination room at Bellaire ER
Private Emergency Exam Suites

What patients say

4.211 Google reviews

I used Virtual ER yesterday and it worked like a charm, computer to computer. If you have a migraine or a bad cold you can call the ER doctor and he will diagnose you with your web cam. And he can email your prescription to the pharmacy of your choice. I don't have to drag my half dead body to the doctor's office. This is GREAT!

Raymond CampbellLocal Guide · 44 reviews

I have taken my girls here a few time for various issues (broken arm, high fever, allergic reaction) I've always been happy with the care given. The support staff and doctors are great.

MKfromTXLocal Guide · 109 reviews

Efficient and knowledgeable Doctor! This was a very timely consultation, which is what you need when you have sick kids, in our case it was 2 kids with ear infections.

Cristhell M.Local Guide · 30 reviews

The care at the clinic is wonderful. They have a great team. I arrived in poor health, and the receptionist, the nurse, the radiology technician, and Dr. Quintanilla all attended to me quickly.

Translated from Spanish by Google
Pedro Quintana Torres2 reviews

Very quick response, professional staff members.

laura gibbs1 review

Real, unedited reviews from our Google Business Profile.

What an Online Doctor in Kerrville Treats & Prescribes via 24/7 Urgent Care

Our Texas-licensed physicians and nurse practitioners treat 21 acute adult and pediatric condition groups by live video in Kerrville, TX—including urinary tract infections, strep and sore throat, sinus infections, influenza, COVID-19, pink eye, skin rashes, migraines, stomach bugs, and 30-to-90-day bridge medication refills.

Online Doctor Exam for Flu, Fever & Cough

See an online doctor in Kerrville within minutes to evaluate fever duration, breathing comfort, body aches, cough, and viral exposure without leaving home.

Antiviral & Symptom Prescriptions

When clinically appropriate, Tamiflu (oseltamivir), cough suppressants, or targeted symptom relief are e-prescribed to H-E-B Pharmacy or your preferred local pharmacy.

When Chest X-Ray or Lab Testing Is Needed

If your breathing exam suggests pneumonia, dehydration, or need for a chest X-ray or rapid viral panel, our ER team coordinates an in-person diagnostic handoff.

Clinical conditions evaluated by video in Kerrville, TX, common non-controlled medications prescribed electronically, and red-flag criteria requiring in-person ER escalation.
Clinical CategoryConditions Evaluated via VideoCommon E-Prescriptions Sent LocallyWhen We Escalate to In-Person ER / Labs
Respiratory, Flu & SinusFlu A/B, COVID-19, acute sinus infection, strep/sore throat, bronchitis, seasonal allergies, mild asthma flaresTamiflu (oseltamivir), Paxlovid (when eligible), amoxicillin-clavulanate, steroid nasal sprays, albuterol inhaler refills, tessalon perlesPersistent fever >103°F, resting shortness of breath, O2 <92%, or suspected pneumonia needing chest X-ray
Urinary & Pelvic CareUncomplicated UTI (bladder infection), yeast infection (candidiasis), bacterial vaginosis (BV)Nitrofurantoin (Macrobid), trimethoprim-sulfamethoxazole (Bactrim), cephalexin, fluconazole (Diflucan), metronidazole, phenazopyridineFlank/back pain, high fever, chills, vomiting, pregnancy, or male UTI needing in-person urine culture
Eye & Ear InfectionsPink eye (bacterial/viral/allergic conjunctivitis), eyelid stye (hordeolum), swimmer’s ear (otitis externa), adult earachePolymyxin B-trimethoprim or erythromycin eye drops, olopatadine drops, ciprodex/ofloxacin ear drops, oral analgesicsSudden vision changes, severe eye pain, light sensitivity, contact lens corneal ulcer risk, or mastoid swelling
Skin, Rashes & BitesEarly cellulitis, shingles (herpes zoster), poison ivy/oak, eczema flare, hives, impetigo, fire ant/spider/tick bitesValacyclovir (Valtrex), cephalexin, doxycycline, mupirocin ointment, triamcinolone cream, oral prednisone tapers, hydroxyzineRapidly spreading red streaking, fluctuant abscess needing incision & drainage, facial/eye shingles, or anaphylaxis
Digestive, Migraine & PainStomach flu (gastroenteritis), nausea & vomiting, traveler’s diarrhea, acid reflux/GERD, migraine headaches, acute gout flare, back spasmOndansetron (Zofran ODT), promethazine, dicyclomine, omeprazole/famotidine, sumatriptan/rizatriptan, colchicine/indomethacin, cyclobenzaprineUnable to keep fluids down >24h, severe right-lower abdominal pain (appendicitis risk), bloody stool, or thunderclap headache
Bridge Medication RefillsShort-term 30-to-90-day maintenance refills for hypertension, hypothyroid, hyperlipidemia, diabetes, asthma, or GERDLisinopril, amlodipine, losartan, levothyroxine, atorvastatin, metformin, albuterol/montelukast (proof of prior Rx required; no DEA controlled substances)BP >180/120 mmHg with chest pain, headache, or vision change requiring immediate emergency room evaluation

All 21 Telemedicine Condition Guides for Kerrville, TX Patients

Browse full conditions directory →

Online Prescriptions & Local Pharmacies in Kerrville, TX

When your virtual urgent care visit in Kerrville includes medication, your clinician sends an electronic prescription directly to H-E-B Pharmacy and Health And Human Services Commission or any neighborhood pharmacy in ZIP 78028. Confirm pharmacy hours and stock before pickup.

Retail E-Rx Pickup78028

H-E-B Pharmacy

313 Sidney Baker St S
Kerrville, TX 78028

Same-Day Electronic Rx78028

Health And Human Services Commission

721 Thompson Dr
Kerrville, TX 78028

    Local Coverage Profile, Neighborhoods & Commuter Corridors in Kerrville, TX

    On-demand telemedicine in Kerrville, TX covers residents and commuters across the county seat of Kerr County along the Guadalupe River in the Texas Hill Country, connecting Comanche Trace, Riverhill, Schreiner University district, Junction Highway corridor, and Sidney Baker Street and travelers along I-10 West, SH-16 (Sidney Baker Street), and SH-27 (Junction Highway) with 24/7 emergency-trained clinicians.

    Geographic coverage, ZIP codes, highway corridors, and hospital escalation profile for Kerrville, TX.
    Municipality & StateKerrville, Texas (TX) · Approx. population 24,333
    County / Parish Jurisdictionthe county seat of Kerr County along the Guadalupe River in the Texas Hill Country
    Covered ZIP Codes78028
    Neighborhoods & DistrictsComanche Trace, Riverhill, Schreiner University district, Junction Highway corridor, and Sidney Baker Street
    Primary Highway & Retail CorridorsI-10 West, SH-16 (Sidney Baker Street), and SH-27 (Junction Highway)
    Hospital & Emergency Escalation CorridorPeterson Regional Medical Center in Kerrville
    Regional Demand & Seasonal PatternHill Country cedar fever, summer camp and river recreation, and Kerrville retiree and family needs make 24/7 online urgent care highly convenient.
    Neighborhood Coverage

    Local Telemedicine Across Kerrville

    On-demand virtual urgent care in Kerrville serves patients across the county seat of Kerr County along the Guadalupe River in the Texas Hill Country, including ZIP codes 78028.

    Skip Walk-In Clinic Waits

    Faster Than a Walk-In Clinic

    Skip the evening drive and lobby wait—see an online doctor in Kerrville 24/7 from your phone for fevers, sinus infections, strep throat, UTIs, rashes, and refills.

    Hospital & ER Continuity

    Connected to Local ER & Imaging Care

    When a video exam shows you need hands-on X-ray, CT, ultrasound, or lab testing, our clinicians coordinate a direct in-person ER or diagnostic referral.

    Local Healthcare, Hospital Corridors & Public Health Resources in Kerrville, TX

    Virtual ER is owned and operated by a licensed 24/7 freestanding emergency department staffed by board-certified emergency physicians and nurse practitioners licensed across Texas. When you book virtual urgent care in Kerrville, we evaluate acute symptoms by video, send electronic prescriptions to local pharmacies, and coordinate in-person labs, X-ray/CT/ultrasound imaging, or emergency care whenever hands-on evaluation is required.

    In-Person Emergency & Hospital Corridor · Kerrville, TX

    When to Choose an In-Person Emergency Room vs. Virtual Urgent Care in Kerrville

    Use virtual urgent care in Kerrville for fevers, cough, flu, sinus infections, strep throat, UTIs, pink eye, rashes, allergies, and prescription refills in Kerrville. If you experience chest pain, severe shortness of breath, stroke symptoms (face drooping, arm weakness, slurred speech), major trauma, or uncontrolled bleeding, call 911 immediately or go to the nearest emergency department along Peterson Regional Medical Center in Kerrville.

    Flagship 24/7 Freestanding ER: Bellaire ER · 5306 Bellaire Blvd, Bellaire, TX 77401Covered ZIP Codes: 78028

    Verified Public Health, Crisis, Indigent Care & Consumer Resources

    Independent county, parish, state, and federal healthcare organizations serving residents across the county seat of Kerr County along the Guadalupe River in the Texas Hill Country. Each agency sets its own hours and eligibility rules:

    Primary & Sliding-Scale CareKerrville & Kerr County

    HRSA Federally Qualified Health Centers & Sliding-Fee Clinics

    Locate federally funded Community Health Centers (FQHCs) near Kerrville offering primary care, prenatal care, dental services, and sliding-fee discounts regardless of insurance status.

    24/7 Behavioral & Crisis SupportKerr County & Statewide 988

    Hill Country MHDD Centers (Kerrville Headquarters & 24/7 Crisis)

    Free, confidential 24/7 mental health crisis intervention, mobile crisis outreach, and substance use support for residents in Kerrville and Kerr County. Call or text 988 anytime.

    Emergency Poison & Dosing Help24/7 Texas Statewide Hotline

    Texas Poison Center Network (24/7 Medical Toxicology)

    Immediate 24/7 guidance from nurses, pharmacists, and toxicologists for pediatric accidental ingestions, medication dosing errors, chemical exposures, and bites/stings in Kerrville.

    Community Assistance & BenefitsKerr County & Texas HHSC

    2-1-1 Texas — Health, Transportation & Social Services

    Dial 2-1-1 (or 877-541-7905) for non-emergency medical transportation, SNAP/Medicaid/CHIP benefits (Option 2), food pantries, utility relief, and senior support in Kerrville.

    Insurance & Billing RightsTexas Commercial Plan Members

    Texas Department of Insurance (TDI) — Consumer Health Protection

    Official Texas consumer guide explaining commercial health plan telemedicine parity rules, out-of-network emergency billing protections, and how to verify health coverage.

    Nearby Urgent Care & Telemedicine Communities

    Explore 24/7 online doctor visits, commercial insurance verification, and local pharmacy coverage across neighboring communities in the San Antonio, Hill Country North, Coastal Bend & Rio Grande Valley:

    Explore all Kerr County communities · San Antonio & South Texas Directory · Meet our emergency physicians & nurse practitioners

    Telemedicine & Urgent Care Guides for Texas Patients

    Physician-reviewed articles answering common questions about online doctor visits, antibiotic prescribing, and online urgent care in Kerrville:

    Frequently Asked Questions About 24/7 Urgent Care in Kerrville, TX

    How does 24/7 urgent care in Kerrville, TX work with an online doctor?

    Patients physically located anywhere in Kerrville, TX can start a virtual urgent care video visit on any smartphone, tablet, or computer. After our front desk confirms your commercial insurance or self-pay option, a Texas-licensed online doctor in Kerrville evaluates your symptoms live on video and sends any needed prescriptions to your preferred pharmacy.

    What conditions can an online doctor in Kerrville treat via telemedicine?

    Our online urgent care team in Kerrville evaluates and treats cough, cold, flu, COVID-19, sinus infections, strep and sore throat, urinary tract infections (UTI), pink eye, earaches, skin rashes, cellulitis, infected insect bites, seasonal allergies, migraines, nausea, and prescription refills in Kerrville.

    Which pharmacies can receive an online prescription after my video visit?

    When medication is clinically appropriate, you can see an online doctor and have an electronic prescription sent directly to H-E-B Pharmacy and Health And Human Services Commission, or any other retail or mail-order pharmacy serving Kerr County. DEA-scheduled controlled substances and narcotics are never prescribed via telemedicine.

    Does Virtual ER accept commercial health insurance for urgent care in Kerrville, TX?

    Yes. Virtual ER works with many major commercial insurance plans across Texas. Before your telemedicine in Kerrville, TX visit begins, our front desk checks your commercial plan benefits or quotes the exact self-pay visit fee up front so you never receive a surprise bill.

    When should I use virtual urgent care in Kerrville versus visiting an in-person ER?

    Choose virtual urgent care in Kerrville for non-life-threatening illnesses like fevers, UTIs, sinus infections, sore throats, rashes, eye or ear infections, and medication refills. For chest pain, severe shortness of breath, stroke symptoms, major trauma, or uncontrolled bleeding, call 911 or go immediately to the nearest emergency room along Peterson Regional Medical Center in Kerrville.

    What local public health and community resources are available in Kerr County?

    Alongside 24/7 urgent care in Kerrville, residents can contact Kerr County Indigent Health Care & DSHS Kerrville Public Health Clinic (830-896-5515) for immunizations and public health clinics, Hill Country MHDD Centers (Kerrville Headquarters & 24/7 Crisis) (877-466-0660) or 988 for 24/7 mental health crisis support, HRSA sliding-fee community health centers (877-464-4772), and 2-1-1 for local food, utility, and medical transportation assistance.

    Dr. Mario Quintanilla, MD
    Medically reviewed byDr. Mario Quintanilla, MDChief Medical Director, Bellaire ER · Rice University & UTMBLast reviewed: October 2026

    Need 24/7 Urgent Care in Kerrville, TX Right Now?

    See a Texas-licensed online doctor in Kerrville in minutes for virtual urgent care and telemedicine. Commercial insurance or self-pay is confirmed up front before your visit begins.